Placing Holds / Reserves Policy

Patrons may reserve materials which are not immediately available for patron use, but are in the collections of the Ashtabula County District Library and/or Serving Every Ohioan (SEO) libraries. When the reserved materials are available to the patron, the library will notify the patron via email, phone or postcard. The specific title of the material will not be stated to anyone other than the library patron who placed the reserve. If the patron is not available to the phone, a message will be left. The date of the message will be noted and the material will be held for the patron for a period of one week. After one (1) week, the next patron on the list will be notified of the availability of the item and the same procedure will be followed. If no additional patrons are waiting for the material, the material will be placed back into general circulation. The library will not leave more than one message regarding a hold on a specific item. Relay of the message to the appropriate person in the household, and prompt retrieval of the material, are the responsibility of the patron.