Express Home Delivery of Library Materials Policy

Last Updated

The Ashtabula County District Library serves a diverse population with unique individual needs and varying levels of ready access to library materials. Express Home Delivery is designed to further the library’s mission by delivering physical library items to patrons’ homes, at their request.


Individuals in good standing holding valid library cards issued by the Ashtabula County District Library and its branches are eligible for Express Home Delivery Services from the Ashtabula County District Library. The eligible delivery area correlates closely with the Library’s service district boundaries located in Ashtabula County as defined by the State Library of Ohio.

Reserving/Scheduling a delivery:

  1. Place a Hold on requested items: choose Home Delivery as the pickup location in the online library catalog or contact staff at the Ashtabula or Geneva Public Libraries for assistance. 
  2. Library staff will locate items, check items out to patron’s account, and prepare items for delivery. 
  3. When items are ready, staff member will contact patron to confirm physical and email addresses. At this confirmation, the patron accepts full responsibility for all library items being checked out to them at that time. Patron will be informed of the day and window of time in which the physical library items will be delivered. 
  4. The Library van will be used to deliver items to the patron’s confirmed address. Items will be left at the patron’s door (inside a plastic drawstring bag). As a courtesy, the staff member will ring the doorbell before returning to the library van. The librarian will not wait to meet the patron.

Returning delivered items: 

Patron is responsible for returning all borrowed items and delivery bags on or before established due date to an Ashtabula County District Library building or book drop. Borrowed items may be renewed up to four (4) times (if no other patron Holds) and there are no fines on materials returned late (up to 30 days).

Patron Code of Conduct: 

All Express Home Delivery patrons are expected to follow all applicable Ashtabula County District Library Code of Conduct guidelines and principles.

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