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Resources and information you need to navigate an ever changing world.

GreatWave Communications Announces 10-digit Local Dialing

Effective April 24, 2021, OPTIONAL 10-digit local dialing begins for all customers in the Ohio 440 area code.

Effective October 24, 2021, MANDATORY 10-digit local dialing is required for all customers in the Ohio 440 area code.

  • Why is the local dialing plan changing?
    • On July 16, 2020, the FCC adopted an Order (FCC 20-100) approving 988 as the 3 digit abbreviated dialing code to reach the National Suicide Prevention Lifeline, starting July 16, 2022. customers must continue to dial 1-800-273-TALK (8255) to reach the Lifeline until July 16, 2022. This order requires GreatWave Communications to make any network changes necessary to ensure that users can dial 988 to reach the existing National Suicide Prevention Lifeline by July 16, 2022. In order for 988 to work in the Ohio 440 area code, 10 digit local dialing must first be implemented.
  • Why is 10-digit dialing going to be required in this area code?
    • The FCC ordered that any area code that has the 988 prefix. assigned and has 7 digit local dialing be transitioned to 10 digit local dialing to ensure everyone is able to reach the National Suicide Prevention Lifeline using the 3-digit 988 code.
  • Will EVERYONE in the 440 area code have to dial 10-digits for local calls?
    • Yes. Every customer in the entire 440 area code have to change to mandatory 10-digit dialing for local calls. Dialing 7- digits for local calls will be prohibited for all customers in the 440 area code.
  • What will be the new dialing procedure?
    • To complete local calls, the new dialing procedure requires callers to dial the area code+ telephone number in the 440 area code. This means that all local calls in the entire 440 area code that are currently dialed with 7 digits will need to be dialed using the new dialing procedure.
  • When will the dialing change begin?
  • Beginning April 24, 2021, you should start dialing 10-digits (area code+ telephone number) for all local calls in the 440 area code. If you forget, and dial only 7 digits, your call will be completed.
  • When will the dialing change become MANDATORY?
  • Beginning October 24, 2021, you must dial 10-digits in the 440 area code. On and after this date, local calls dialed with only 7-digits will not be completed, and a recording will inform you that your call cannot be completed as dialed. If you get this recording, you must hang up and dial again using 10-dig its (area code + telephone number).

For more info or questions please call 440.593.7140 or email

COVID-19 Resources

The Internal Revenue Service has extended that FEDERAL Income Tax deadline to May 17 for individuals IRS extend filing and payment deadline. More information is available on The Ohio and many local governments have followed suit. Contact you local department of taxation for more information on local extensions.

Vaccination Information (as of 3.22.21)

Ashtabula County Health Department

The Ashtabula County Health Department has announced a number of open clinics for COVID-19 vaccines. Please consult the Health Department website for the latest information on dates, times, and locations.

Ashtabula City Health DepartmentUPDATE 2/25/2021: Ohio’s COIVD-19 Vaccine Management Solution (VMS) is a state-supported system which will allow residents to find available vaccine, schedule appointments and access care. This tool is being offered to vaccine providers, including local health departments, with the primary objective of removing the burden of scheduling and managing clinics to allow staff to focus on vaccine administration. The VMS system is being provided by the State of Ohio free of charge.

Due to this transition to VMS and the need to vaccinate those already pre-registered with the City Health Department, the City will suspend telephone pre-registrations through its registration hotline starting March 1st. More information will be forthcoming in the next few weeks about the VMS system. The Ashtabula City Health Department will offer assistance to those city residents who need support navigating and registering in the VMS system.

The hotline will still be monitored by employees from 10:00 a.m. to 2:00 p.m. Monday through Friday and residents can call with questions concerning the vaccine, however as of March 1st, pre-registrations will not be taken. When VMS is implemented, the hotline will be utilized to assist residents who are unable to access the online registration system.

The Ashtabula City Health Department has set up a COVID-19 Vaccine Scheduling Hotline to begin the registration process and begin scheduling individuals who meet the eligibility criteria to receive the vaccine. This phone line will have a live phone operator from 10:00 a.m. until 2:00 p.m. Monday through Friday. The hotline will have the ability to leave a message. You are asked to include your first and last name, date of birth and a phone number you can be reached at. It may take up to 48 hours for you to receive a returned call if necessary. Please understand high call volumes are expected.

The Ashtabula City Health Department COVID-19 Vaccine Scheduling Hotline number is (440) 992-7188.

Conneaut City Health Department – Individuals can visit the Conneaut City Health Department website to sign up for the COVID-19 Vaccine. Based on the age group criteria, the Conneaut City HD will call the registrants and schedule an appointment. If residents aren’t not able to register online, they can call the health department (440) 593-3087 Monday through Thursday 8:00-3:00pm and Friday 8:00- 11:00am. Individuals must have a Conneaut mailing address to register with that Conneaut City Health Department.

Ashtabula County Medical Center – ACMC expects to receive 100 doses of the Pfizer COVID-19 vaccine the week of January 18th.

To register for a vaccine, call 440-994-2675.

Appointments will be scheduled in the order that calls were received and in accordance with the State of Ohio designated age groups. Patience and understanding is appreciated.

Signature Health – Vaccine administration information provided by Signature Health can be found by calling (440) 578-8203 or by visiting their website.

University Hospitals Geneva & Conneaut – University Hospitals Geneva & Conneaut are supporting the Conneaut City Health Department and their vaccine supply will be transferred to the health department for public vaccinations.

Giant Eagle – Giant Eagle Pharmacy will vaccinate Ohio residents who fall within Phase 1B. Qualifying residents are encouraged to call their local Giant Eagle Pharmacy to see if their pharmacy has received vaccine and if a vaccine appointment can be scheduled.

  • Giant Eagle – Ashtabula:  (440) 992-6165
  • Giant Eagle – Geneva:  (440) 466-3005

Discount DrugmartRegister Online or Call Your Local Discount Drug Mart to let us know you are interested in receiving a COVID-19 vaccine. As we move through Ohio’s phased approach, we will contact you when your phase begins and we have vaccine available to schedule an appointment.

  • Discount Drugmart – Ashtabula:  (440) 998-0663
  • Discount Drugmart – Jefferson: (440) 576-3111

CVS – 170 East Main Street, Geneva OH – The CVS in Geneva is listed as an vaccine provider in Ashtabula County, but currently does not have the vaccine available.  You can stay up-to-date by visiting their CVS Covid-19 vaccine website.

Andover Primary Care – Andover Primary Care currently does not have the vaccine available and is waiting to hear when it will arrive.  You can stay up-to-date by visiting the Obtain the most current information at their website (preferred) or if you do not have internet access, call 1-440-293-2444 and select option “9”.

Rite Aid – 633 S. Broadway Street, Geneva OH – The Rite Aid in Geneva is listed as an vaccine provider in Ashtabula County, but currently does not have the vaccine available.  You can stay up-to-date by visiting their Rite Aid Covid-19 vaccine website.

Walgreens – 318 W. Prospect Road, Ashtabula – The Walgreens in Ashtabula is listed as an vaccine provider in Ashtabula County, but currently does not have the vaccine available.  You can stay up-to-date by visiting their Walgreens Covid-19 vaccination website.

General COVID-19 Information

Current and reliable information about the Coronovirus (COVID-19) pandemic.

2021 Tax Season (2020 Taxes)

Important Tax Resources for Ashtabula County Residents

Key Federal Tax Filing Deadlines:

  • February 12 – IRS begins 2021 tax season. Individual tax returns begin being accepted and processing begins.
  • February 22 – Projected date for the Where’s My Refund tool being updated for those claiming EITC and ACTC, also referred to as PATH Act returns.
  • First week of March – Tax refunds begin reaching those claiming EITC and ACTC (PATH Act returns) for those who file electronically with direct deposit and there are no issues with their tax returns.
  • April 15 – Deadline for filing 2020 tax returns. (Extended for individuals as of 3/17/21)
  • May 17 – New deadline for filing and paying individual 2020 income tax.
  • October 15 – Deadline to file for those requesting an extension on their 2020 tax returns

Ohio Means Jobs

  • Ohio Means Jobs – Ohio’s one stop portal for information, tools, and assistance for Ohio residents and employers. Find a career; locate training; create your resume; find and apply for jobs; prepare for the interview and more.
  • Ohio Means Jobs, Ashtabula County – Local county office of Ohio Means Jobs. Part of Ashtabula Job and Family Services.
  • Ohio Unemployment – Ohioans can apply for unemployment benefits online 24 hours a day, seven days a week. It is also possible to file by phone at 877-644-6562 or TTY at 888- 642-8203, Monday through Friday 7:00 am to 7:00 pm and 9:00 am to 1:00 pm on Saturdays. These are new expanded hours. 
  • Ohio Manufacturing Alliance Repurposing Project – Learn how manufacturers can help respond to the pandemic by retooling to make personal protective equipment (PPE).

If you need any assistance please contact us. We would be happy to help!

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