Americans rely on high speed broadband in nearly every aspect of their lives and Charter is committed to ensuring our customers maintain reliable access to the online resources and information they want and need.

To ease the strain in this challenging time, beginning Monday, March 16, Charter committed to the following for 60 days:
              * Charter is offering free Spectrum broadband and Wi-Fi access for
                 60 days to households with K-12 and/or college students and K-12
                 teachers/college professors who do not already have a Spectrum
                  broadband subscription at any service level up to 100 Mbps.

                   – To enroll, consumer customers should call 1-844-488-8395.
                      Installation fees will be waived for new student/teacher
                      The representatives at this number can guide consumers on
                      qualifications and process.

Additionally, Charter will continue to offer Spectrum Internet Assist, high speed broadband program to eligible low-income households delivering speeds of 30 Mbps. This program delivers industry-leading broadband speeds month for eligible families and seniors. To enroll, consumer customers should access

       – Moreover, Charter will open its Wi-Fi hotspots across our footprint for
          public use.

       – Spectrum does not have data caps or hidden fees.

Ancestry Library is available remotely to all Ohio library cardholders through April, courtesy of ProQuest and its partner Ancestry. Access to Ancestry Library is provided by Libraries Connect Ohio.

Visit and enter your Ohio public library card number to access Ancestry Library.

Also be sure to check out all of our other resources on our genealogy page.

ACDL phones are open and are available to take your calls.

Some common questions you have may already have answers:


  • All items may be returned to the book drop. Please be sure to push items all the way into the bin.
  • All items due on or after 3/16/2020 have been renewed for 14 days from their due date, with a minimum due date of 4/6/20.  Examples: 
    • An item that was due on 3/20/2020 will be due on 4/6/2020. 
    • An item due on 4/4/2020 will now be due on 4/18/2020.)
  • ACDL is fine free, and no items are transitioning to “lost” status until after 4/6/20.  As the 4/6/20 date approaches, we will reassess the situation and adjust due dates accordingly.
  • All other questions regarding patron accounts can be addressed once we are able to reopen.

AARP Tax-Aide:

The AARP Foundation Tax-Aide sites service is suspended until further notice.

Please visit the online site locator tool for the most up-to-date information, including site re-openings.

Our site number is: S44-05-0102

Library staff recommends contacting the AARP directly for news, since there may or may not be Federal extensions under discussion.  Additional contact information:

Toll-free Nationwide: 1-800-775-6776
Toll-free TTY: 877-434-7598
Twitter: @AARPFoundation

The AARP Foundation Tax-Aide sites service is suspended until further notice.

Please visit the online site locator tool for the most up-to-date information, including site re-openings.

Our site number is: S44-05-0102

The Ashtabula County District Library system, including the Ashtabula Public Library, the Geneva Public Library, and the County Bookmobile will be closed to the public beginning Tuesday March 17 at noon. The Library will reopen to patrons as the Centers for Disease Control and Prevention (CDC), Ohio Health Department, and Ohio Governor DeWine’s office lift recommendations and restrictions surrounding aggressive social distancing.

“Choosing to close our buildings was a gut-wrenching decision. We know how heavily our patrons rely on our services,” said Library Director, Penny Neubauer. “We hope to find creative ways to continue to serve our communities throughout the duration of this worldwide hardship.”

Updated information will continue to be made available on the Library’s website,

The Ashtabula County District Library system is closely monitoring information about the Coronavirus (COVID-19). The health and safety of our customers and staff is a top priority. Currently our 2 locations are open and operating under normal schedules.

In view of new information coming from Governor DeWine’s office and from the State Library of Ohio, beginning Monday, March 16th, 2020 we will be cancelling all library programming and meeting room usage by community groups. We hope to resume our regular schedule of programs and community meetings on Monday, April 6th, 2020.

We’re working with local health officials and following directions from the U.S. Centers for Disease Control (CDC) and the Ohio Department of Health (ODH). Right now, we are taking additional steps beyond regular practices and cleaning and sanitizing both libraries as much as possible.

Everyone has a role to play in reducing the spread of COVID-19 and staying healthy. Please stay home and do not visit the library if you are exhibiting signs of the flu or if you are not feeling well. We invite you to explore everything we have to offer on our website. You can download eBooks and audiobooks on Overdrive, stream movies and checkout eBooks and audiobooks on Hoopla, and find documentaries and educational programming on Kanopy. If you have questions, please call the library at 440.997.9341. A free library card is available to Ohio residents by simply visiting our website and applying under the “New Card” button. No visit to a physical building is required.

To stay healthy, the CDC and other health agencies recommend:

  1. Washing your hands frequently. Wash your hands for 20 seconds or more with soapy water. Use an alcohol-based hand sanitizer if soap and water are not available.
  2. Avoid touching your eyes, nose, or mouth with unwashed hands.
  3. Avoid contact with people who are sick.
  4. Stay home and away from others if you are sick.
  5. Clean and disinfect objects and surfaces frequently.
  6. Cover your mouth/nose with a tissue or sleeve when coughing or sneezing.

Trusted Information Sources

Sharing accurate information from trusted sources is critical to reduce misinformation. Find reliable and current information about the outbreak from local and national agencies below.

Ohio Department of Health

The Ohio Department of Health maintains a website with up-to-date information on the outbreak, current risk to the public, and links to helpful resources.

ODH has also set up a call center to address questions regarding COVID-19. It is open seven days a week from 9 a.m.-8 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634)

Centers for Disease Control

The U.S. Centers for Disease Control (CDC) has set up a website with a range of information about the current risk to the public, symptoms to watch for, prevention, testing, and advice for schools, communities and businesses.
The situation with the Coronavirus (COVID-19) is evolving daily. We will keep you informed of any changes to our scheduled events. For the latest information, please check our website at

We are pleased to announce that the Ashtabula County District Library is partnering with the U.S. Census Bureau to support the 2020 Census. As a partner, we will be working to make sure our community is accurately represented in the upcoming decennial count. 

The census counts everyone in the United States. Census results are the basis for congressional representation and help determine how more than $675 billion in federal funds is distributed each year to support vital programs in states and communities across the country. These funds shape local health care, housing, education, transportation, employment, and public policy. Having an accurate count is critical for Ashtabula County and its funding for the next 10 years.

Your personal information will not be shared with anyone, and non-citizens can fill it out without fear of repercussion. 

To find out more about how you can get counted, visit your local library or visit us online at or contact the U.S. Census at or 844-330-2020 (English) or 844-478-2020 (Spanish).

Translate with Google »